This Privacy Policy governs the manner in which the clinic of Dr. Neil Palkhiwala collects, uses, maintains, and discloses information collected from users (each, a "User") of the website. This privacy policy applies to the site and all products and services offered by the clinic.
1. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, book appointments, request online consultations, fill out forms, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and medical reports. We will collect personal identification information from Users only if they voluntarily submit such information to us.
2. Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
3. How We Use Collected Information
The clinic of Dr. Neil Palkhiwala may collect and use Users' personal information for the following purposes:
- To improve patient service: Information you provide helps us respond to your pre-consultation requests and support needs more efficiently.
- To schedule appointments: We use the information provided to coordinate diagnostic testing and specialist clinical reviews.
- To send periodic communication: We may use the email address or phone number to send User information, scheduling confirmations, and updates pertaining to their inquiries.
4. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and medical documents stored on our Site.
5. Sharing Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our trusted clinical affiliates and business partners for the purposes outlined above.
6. Changes to this Privacy Policy
Dr. Neil Palkhiwala has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Last Updated: June 2026